Join us! Wanted: Project & Account Executives
Project & Account Executives
Reporting to Senior Account Manager
The role
You will be responsible for overseeing the planning and running of project objectives to make sure your projects finish on time, stay within budget and meet the requirements of the business from a commercial and quality standpoint. As well as managing a client portfolio and proactively reaching out to ensure client satisfaction/retention while developing project-based clients into client accounts.
The Project and Account Executive is an incredibly detail-oriented and organised person to join the team to manage our clients’ projects. We are looking for someone who loves the data and detail of project performance as well as commercially focused, loving the challenges of developing client relationships.
Primary responsibilities
Project Management
Take briefs from clients and foster long-lasting relationships with them
To manage the project from start to finish, making sure it adheres to the brief and that all output is proofed and checked before it is presented back to the client
Ensure all clients are updated on the delivery of digital campaigns
Coordinate to guarantee the workflow, documentation, and design standards are being upheld
Work within the Client Team to control project progress, review
any issues that may impact on budgets and deadlinesProvide cost estimates and quotations, and monitor budgets
Prepare accurate status reports and a campaign plans
Ensure all content is on brand and meets client’s requirements
Account Executive
Identify any issues and resolve them in a timely manner
Execute the company’s growth strategy
Facilitate the attainment of goals and quotas
Manage the entire development cycle of project-based clients into client account
Unearth new opportunities within account and turn them into long term partnerships
Provide professional after-sales support to enhance the customers’ dedication
Remain in frequent contact with the clients in your responsibility to understand their needs
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation with the support of the Account Director
Keep records of sales and data
Essential requirements for the role
To succeed in this role, the ideal candidate will possess an analytical mindset with excellent communication and presentation skills. You will also demonstrate the ability to coordinate with clients at a variety of levels and across functions and oversee client expectations to ensure their satisfaction.
We’re looking for an individual who loves a client challenge, relishes variety and takes great pleasure in making the complex simple.
Proven experience as an Account Executive, or in other sales/customer service role
Excellent attention to detail with the ability to work well under pressure.
Outstanding communication and interpersonal skills.
Commercial Acumen
Must be able to manage multiple projects workflows and resources simultaneously.
Package
Competitive salary based on experience
Full-time
Private healthcare, generous holiday, pension scheme and more (let’s leave something to talk about when we meet you)
How to apply
To apply, please send your CV, including achievements and results, and a covering letter detailing your current salary and why you are the right fit for us to: sylvie.c@idealogyltd.com